Provides a variety of digital printing, pre-press services, and finishing work such as building job tickets, imposition, document building, digital file repair related to file construction and colour issues, scheduling and prioritizing work orders, bindery work, and customer service. Operates digital equipment, bindery equipment, and cash registers. Processes orders and updates information within a print management information system (Printshop Pro).
MAJOR DUTIES & RESPONSIBILITIES
- Produces and programs documents for print using predefined components and graphic creation software. Provides accurate materials for production.
- Creates job tickets through print management system.
- Coordinates Print Services work by scheduling and prioritizing work orders. Processes print orders through web services. Creates and updates electronic workflow documentation.
- Ensures integrity and quality of electronic documents for print through assessment or repair. Liaises with Copyright to ensure documents have been reviewed and approved. Provides proof documents.
- Provides technical advice to clients.
- Operates print equipment.
- Maintains, cleans and provides minor service repairs to equipment.
- Assists with cost estimates on print work orders.
- Provides face-to-face customer service, including operation of cash register.
- Provides support to the student printer fleet by replacing toner and filling paper.
REPORTS TO
Manager, Ancillary Retail Services